Upheld Complaints Policy
Publication of sanctions and conditions relating to upheld complaints
First Published: May 2017
Last updated: March 2018
Last Reviewed: April 2021
Policy Statement
Where complaints against HGI Registrants are upheld, details of any sanctions and/or conditions applied, with the exception of the measure of providing an advice, will be published on the HGI Register.
Note: For further information relating to sanctions and conditions in respect of upheld complaints, please refer to the HGI Indicative Sanctions Guidance document.
Registrants of the Human Givens Institute (HGI)
Removal from the HGI Register
Where a practitioner has been removed from the HGI Register of qualified therapists, details of the removal and the related circumstances will be published on the online HGI Register.
Associated timeframe: The above information will be displayed for a period of five years from the date on which the RPSC adjudication panel specified that the practitioner be removed from the Register.
Suspensions from the HGI Register
Where a Registrant has been suspended from the HGI Register, information to this effect, together with details of any sanctions or conditions will be published on the online HGI Register.
Associated timeframe: Details of sanctions or conditions applied in the above circumstance will be displayed for the period of the suspension, will be decided on a case by case basis by the HGI Registration and Professional Standards Committee (RPSC).
Notes:
- On the expiry of the agreed period of suspension, the RPSC will decide whether or not to cancel or extend the suspension, depending on the Registrant’s conformity to the required conditions, any corrective action, the learnings made and evidence of contrition;
- Any set period will be the minimum that the RPSC considers necessary for the protection of the public, not exceeding three years.
Publication of sanctions or conditions where removal or suspension from the HGI Register is not indicated
Where de-registration or suspension is not indicated in respect of upheld complaints, details of any sanctions or conditions applied to Registrants, with the exception of the measure of providing an advice, will be published on the HGI Register.
Associated timeframe: Details of sanctions or conditions applied in the above circumstance will be displayed on the HGI Register for a period time to be decided by the RPSC on a case by case basis. Note: Any set period will be the minimum that the RPSC considers necessary for the protection of the public and it should not exceed three years.
Provision of providing an advice
The provision of providing an advice is the measure that can be applied and may therefore be appropriate where the failing or conduct is at the lower end of the spectrum. The provision of providing an advice has no direct effect on a therapist’s practice and will only be issued if he or she is fit to continue practising without any restrictions. The provision of providing an advice will remain on the therapist’s record (held by the Human Givens Institute) for a set period of time, to be determined by the RPSC and can be considered if subsequent complaints are received. The provision of providing an advice is not published on the HGI website.